Terms and Conditions

Terms and Conditions

Online Terms & Conditions

1. Terms and Conditions

WorkPac is committed to supporting the ‘National Privacy Principles’ issued pursuant to the Federal Privacy Act, 1988.

WorkPac is a leading recruitment services firm in Australia. Our people are committed to providing innovative solutions for our clients across a broad range of services and locations. In order for us to continue provide such solutions, we collect and use personal information.

2. Collection Of Personal Information

So that we are able to provide you with a high level of service, we may ask for personal details such as your name, contacts details and the types of solutions that may interest you. We want to be able to contact you with information regarding a service or product on offer.

WorkPac will endeavour to collect the information from you personally. If this is not possible and someone collects the information on our behalf, we will ensure that they are aware of this policy.

WorkPac collects information for employment, recruitment, labour hire and related purposes (the “Purpose”). This includes the general purpose of finding you suitable employment opportunities through our clients, our various businesses and the clients and businesses of our related entities. We collect, store and use your information in accordance with the Privacy Act 1988 (Cth) and our Privacy Policy which can be viewed on ‘Our Policies’ page at
https://www.workpacgroup.com/privacy-policy. Our Privacy Policy confirms that your information will be stored in a secure database and may be shared with WorkPac’s related entities for the Purpose.

Your identity and personal details may be provided to clients and prospective employers once a suitable position has been identified or a client or potential employer wishes to make contact with you. These clients and employers may be clients or customers or WorkPac or any of its related entities. You may request to gain access, have amended, this information at any time by calling your local WorkPac office on 1300WORKPAC or otherwise following the procedures set out in our Privacy Policy. WorkPac is a registered Employment Agent and/or complies with all applicable obligations under the Private Employment Agents (Code of Conduct) Regulation 2005 (Qld, Industrial Relations Act 2016 (Qld), Vocational Education, Training and Employment Act 2000 (Qld), Workers’ Compensation and Rehabilitation Act 2003(Qld), Workplace Health and Safety Act 1995 (Qld), all corresponding State and Territory Acts, the Privacy Act 1988 (Cth), Fair Work (Registered Organisations) Act 2009 (Cth), the Fair Work Act 2009 (Cth), the Consumer and Competition Act 2010 (Cth) and the Freedom of Information Act 1982 (Cth).

By accepting these terms & conditions you consent to your details being collected, stored and used for the purpose as described above.

3. Use and Disclosure of Personal Information

WorkPac may use or disclose personal information about you to provide you with a service or product on offer. If we disclose personal information to another party, we will ensure that the person is aware of this policy. In the event that any personal information has been lost or subjected to unauthorised access, use, modification, disclosure or other misuse (Data Breach), WorkPac will take all necessary steps to immediately contain & rectify the DataBreach and prevent the Data Breach from future reoccurrence. Where the Data Breach is deemed eligible and likely to result in serious harm, WorkPac will take reasonable steps to notify you and provide you with relevant information in relation to the Data Breach.

If you do not wish to receive any information from WorkPac please contact us on 07 3251 2222 or email info@workpac.com


Reference Check Consent

By accepting these terms & conditions you consent to WorkPac and its related entities staff members contacting your referees, prior to your details being forwarded to a client regarding temporary, contract or permanent employment. Whether provided during your interview, resume upload or added online. If you do not wish for your references to be checked in relation to work please remove references from your profile.


Photographic Consent

By accepting these terms & conditions you consent for WorkPac and its related entities to store a photograph or digital image (“Images”) of you and to copyright, use, publish and/or share with its related entities such Images. This includes using the Images in candidate market reports for clients, corporate videos, brochures, social media, ID Badges, verifying rights to work documentation and WorkPac’s or its related entities’ web-site.


SMS & Email Consent

By accepting these terms & conditions you consent for WorkPac and its related entities to send you SMS/Email about employment opportunities from WorkPac and related entities if you have these notification preferences turned on.


Authority to Check Qualifications

By accepting these terms & conditions you consent for WorkPac and its related entities to confirm details of previously provided qualifications with relevant institutions and/or professional bodies as required. If you do not want your qualifications to be check by WorkPac and it’s related entities please remove them from your profile.


Authority to Obtain Details of Right to Work Status

By accepting these terms & conditions you consent for WorkPac and its related entities undertaking a Visa Entitlement Verification Online (VEVO) search with the Department of Immigration and Border Protection (“Department”). You also consent for the Department to release your right to work status to WorkPac or our related entities. By providing this authority, you understand that the information obtained from the Department will be used by WorkPac or its related entities for the purpose of establishing your legal entitlement to work in Australia, and for no other purpose.

WorkPac as an employment agent and its employees have a working knowledge of State and Commonwealth legislation affecting the placement and employment of work seekers. WorkPac will not charge fees to work seekers in contravention of the Industrial Relations Act 1999, section 408D. WorkPac will make all placements as required under the relevant legislation. WorkPac will not engage in misleading or deceptive conduct (such as advertising a position as being available when the agency knows no such position exists or knowingly giving misleading information to a job seeker about the nature of a position). If a job seeker believes that an employment placement service has acted inappropriately, the job seeker may contact the Office of Fair Trading for information on possible action that may be taken. The Office of Fair Trading is contactable on 13 32 20.

By accepting these terms & conditions I declare that the details provided by me to WorkPac from time to time, including the information provided on this employment website, are true and correct. I understand that before being employed for any temporary assignment or permanent role, additional checks and information may be required and I will be advised of this at the time of briefing

To opt out of any of these consent items or to deactivate your account please contact 1300 WORKPAC.


Employee Benefit Providers

WorkPac has an arrangement with Flare HR Pty Ltd to make a selection of employee benefits available to you through the Flare employee benefits platform. WorkPac has no commercial interest with Flare Pty Ltd and WorkPac receives no financial benefits from the operation of the Flare employee benefits platform. The products and services made available through the Flare employee benefits platform are made available to you by third parties and not WorkPac. In providing you with access to the Flare employee benefits platform, WorkPac does not endorse any of the products or services made available through the platform, nor is WorkPac providing any financial advice or services to you in respect of such products or services. It is your responsibility to determine the suitability of any of the products or services made available on the Flare employee benefits platform.

4. Disclaimer

The information contained in this site is for general guidance on matters of interest only. The application and impact of laws can vary widely based on the specific facts involved. Given the changing nature of laws, rules and regulations, and the inherent hazards of electronic communication, there may be delays, omissions or inaccuracies in information contained in this site. Accordingly, the site should not be used as a substitute for consultation with relevant and competent advisers. Before making any decision or taking any action, you should consult a WorkPac professional.

While we have made every attempt to ensure that the information contained in this site has been obtained from reliable sources, WorkPac is not responsible for any errors or omissions, or for the results obtained from the use of this information.

All information in this site is provided “as is”, with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose. In no event will WorkPac, its related partnerships or corporations, or the partners, agents or employees thereof be liable to you or anyone else for any decision made or action taken in reliance on the information in this site or for any consequential, special or similar damages, even if advised of the possibility of such damages.

Certain links in this site connect to other Web sites maintained by third parties over whom WorkPac has no control. WorkPac makes no representations as to the accuracy or any other aspect of information contained in other Web sites.

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Please note: Aboriginal and Torres Strait Islander people should be aware that this website may contain images, voices or names of deceased persons in photographs, film, audio recordings or printed material.